Frequently Asked Questions

Jumuika is Kenya's leading real estate platform that connects property buyers, sellers, renters, and agents. We provide a transparent and efficient marketplace for all your property needs.

Browsing and searching properties on Jumuika is completely free. Listing properties is also free with basic plans. Premium features and promoted listings are available for a fee.

Click the "Register" button on the top right of the page. You can sign up with your email address or social media account. Complete your profile to access all features.

Yes. We take data security seriously and use industry-standard encryption to protect your information. Read our Privacy Policy for full details on how we handle your data.

Use the search bar on the homepage or browse by location, price range, property type, and features. Save your favourite listings and set up alerts for new properties matching your criteria.

We verify agent credentials and encourage accurate listings. However, we always recommend conducting your own due diligence, including a land search and physical site visit, before making any purchase.

While we don't directly provide mortgages, we partner with leading banks and financial institutions to help you find the best mortgage options. Contact us for mortgage referrals.

Click the "Schedule Viewing" or "Contact Agent" button on any listing page. You can also call or message the agent directly using the contact details provided.

Create an account, click "List Property", and fill in the details including photos, description, price, and location. Your listing will be reviewed and published within 24 hours.

Basic listings are free. Premium listings with featured placement, additional photos, and promotional badges are available at affordable rates. Check our pricing page for current plans.

Use high-quality photos, write detailed descriptions, price competitively, and keep your listing up to date. Consider upgrading to a premium listing for increased visibility.

Yes. You can edit your listing at any time from your dashboard. Updates are reflected immediately on the platform.

Look for the "Verified" badge on agent profiles. Read reviews from previous clients, check their listing history, and verify their credentials before engaging their services.

Register as an agent, complete your profile, and submit your professional credentials for review. Verification typically takes 2-5 business days. See our Agent Guide for details.

Yes. Use the "Report" button on any listing or agent profile. You can also contact our support team directly. We take fraud reports seriously and investigate all claims promptly.